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| CLICK HERE FOR SERVICE INQUIRY |
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Boat Repairs & Maintenance Services in East Long Island
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Our Goal is 100% Customer Satisfaction, "No Excuses!"
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| At Hampton Watercraft & Marine we are a full-service marine shop with locations at Smith Creek, Shinnecock Canal, and Moriches Bay. Our experience runs from Diesel Mechanics to WaveRunner Technicians. We perform fiberglass repair, winterization, shrink wrapping, boat engine repair, custom hull painting, routine maintenance and more. We take great pride in being able to provide the highest quality service for our clients and their boats. Contact us today! |
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Hampton Watercraft & Marine Awarded Mercury Marine Service Award
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| In 2006, Mercury Marine implemented the Service CSI Award to recognize those dealers who truly set the mark in delivering complete customer satisfaction while servicing Mercury outboard & MerCruiser products. In January, Mercury Marine presented Hampton Watercraft & Marine of Hampton Bays, NY its prestigious Service Customer Satisfaction Index (CSI) Award for 2021. This is truly an honor as only 256 dealers across North America qualified for the award! |
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| The CSI score for each dealer is measured and monitored by Mercury Marine. After warranty work has been completed, Mercury sends out a Service CSI survey to the consumer, asking him or her to rate the service received. To be eligible for the Service CSI Award, a dealer must maintain a score of 94 or better out of 100 in the Service CSI survey. These surveys ask consumers to rate their overall service satisfaction with the dealership and also indicate if they would re-visit the dealership again in the future. |
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| Tracking Service CSI scores is a way Mercury evaluates the effectiveness of its individual dealers and of its own policies and training programs. Dealerships that score high in Mercury’s Service CSI surveys are recognized through the awards program. |
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| This is Hampton Watercraft & Marines 5th Mercury CSI Award. They were first awarded in 2015 and then again in 2017, 2018, and 2020. Hampton Watercraft & Marine was one of three dealers in New York State to win this award. |
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Hampton Watercraft & Marine Celebrating over 30 years
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Fiberglass repairs at our Full Service Marina located on the Shinnecock Canal
Fiberglass repair available: Restoration structural cosmetic Gel Coat, Awlgrip, Imron.
Providing quality and professional service! (631) 728-8200 44 Newtown Road Hampton Bays, NY
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